Please read these Terms & Conditions (“Terms”) carefully before purchasing any of Ad Astra Productions Inc. (“SwimmingSecrets.com, Swimming Secrets”) products (“Product”) or membership (“Membership”).
By accessing our Products or Subscription, you agree to be bound by these Terms. These policies and procedures apply to all SwimmingSecrets.com products sold on this site or any other site owned by SwimmingSecrets.com that includes a link to this page.
1. Company Info
1.1 Company address: 1304 - 188 Agnes Street, New Westminster BC, V3L 0H6
3. Payments & Billing
3.1 All payments for Products at SwimmingSecrets.com are by credit card only.
3.2 Billing Statement: All purchases will list Ad Astra Productions Inc. as the billing descriptor on your bank statement.
4. Refund Policy
4.1 You can purchase this course and get full digital access instantly and still claim a refund within 30 days if it does not meet your expectations. After 30 days refunds cannot be submitted. We believe you will see transformational results within weeks. We have tested this curriculum for nearly a decade with thousands of swimmers of all ages and ranges in abilities and impressive results show with the proper follow through of all the drills we crafted. We ask that you go through all the modules but if it still didn’t meet your expectations we will be glad to offer you a refund.
4.2 Once a refund request has been submitted and confirmed, the refund process will take no more than 30 days. All refunds will be returned to the original credit card. The refund gets submitted through Stripe to your bank immediately however, depending on your bank’s processing time, it can take anywhere from 5-10 business days to show up in your account.
4.3 Excessive returns will not be accepted. Refunds will only be given to any one customer for one specific product once. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than once.
5. Online Product & Membership Access
5.1 Login access to your “One Time Purchase” online Products and Membership are sent to you via email immediately after purchase.
5.2 Members are prohibited from sharing their login credentials.
6. Representations, Warranties & Liabilities
6.1 Since every swimmer taking our course has their own unique levels of experience, abilities, and expectations, SwimmingSecrets.com cannot make any guarantees about your ability to get specific results. However, we fully believe that by taking these courses, and following Swimming Secrets - The Brent Hayden Method curriculum as prescribed, every swimmer has the ability to see improvements.
6.2 All products and services by SwimmingSecrets.com are for educational and informational purposes only.
6.3 Swimming Secrets, it’s parent company or any of it’s employees or affiliates, assumes no responsibility for any injuries incurred. All risks lie solely on the customer. It is the customer’s responsibility to adhere to proper safety precautions and rules of each facility or other areas of water.
7. Intellectual Property
7.1 You agree that SwimmingSecrets.com (Ad Astra Productions Inc.), including but not limited to SwimmingSecrets.com Products and Memberships, services, graphics, user interface, audio clips, video clips, editorial content and social media used to implement SwimmingSecrets.com, contains proprietary information and material that is owned by SwimmingSecrets.com (Ad Astra Productions Inc.) and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright.
7.2 You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the SwimmingSecrets.com services in compliance with these Terms. No portion of the SwimmingSecrets.com’s services may be reproduced in any form or by any means, without expressed written permission from SwimmingSecrets.com.
7.3 You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the SwimmingSecrets.com services in any manner, and you shall not exploit the SwimmingSecrets.com brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
7.4 Notwithstanding any other provision of these Terms, SwimmingSecrets.com and its licensors reserve the right to change, suspend, remove, or disable access to any Swimming Secrets Products, Subscriptions, content, or other materials comprising a part of the SwimmingSecrets.com at any time without notice. In no event will SwimmingSecrets.com be liable for making these changes. SwimmingSecrets.com may also impose limits on the use of or access to certain features or portions of SwimmingSecrets.com services, in any case and without notice or liability.
7.5 All copyrights in and to SwimmingSecrets.com (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by SwimmingSecrets.com (Ad Astra Productions Inc.) and/or its licensors, who reserve all their rights in law and equity. The use of the software or any part of SwimmingSecrets.com, except for the use of SwimmingSecrets.com as permitted in these Terms, is strictly prohibited and infringes on the intellectual property rights of others and may subject you to civil and criminal penalties, including possible monetary damages, for copyright infringement.
7.6 Swimming Secrets, the Swimming Secrets logo, other Swimming Secrets content, service marks, graphics, and logos or brands such as SwimmingSecrets.com, The Brent Hayden Method or Freestyle Mastery / Flip Turn Masterclass, used in connection with Swimming Secrets are copyright of Ad Astra Productions Inc. in Canada and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Swimming Secrets services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforementioned.
8.1 You agree not to disparage or disseminate any negative information related in any way to SwimmingSecrets.com, the Product and Memberships, successors, or any of its respective past or present partners, shareholders, employees, trustees, or officers, in any way, through any means of communication, publicity or information-dissemination, including but not limited to internet-related means of information-dissemination, whether way of news interviews or the expression of personal views, opinions or judgments made to any individual or entity, including but not limited to the news media or any individual or entity involved in any type of journalism social or mass media, or any individual or entity with who you are aware that SwimmingSecrets.com has, or may have a business relationship, or a relationship of any nature.
9. Customer Service
9.1 If you have questions or comments, please email us at:
swimmingsecretsmasteryATgmailDOTcom (Replace AT with "@" and DOT with ".")